{"id":763,"date":"2021-06-09T22:30:00","date_gmt":"2021-06-09T15:30:00","guid":{"rendered":"https:\/\/ico.mountain.co.th\/?p=763"},"modified":"2026-05-13T13:42:24","modified_gmt":"2026-05-13T06:42:24","slug":"service-facilities-and-hotel-performance-empirical-evidence-from-hotel-level-data-in-thailand","status":"publish","type":"post","link":"https:\/\/ico.mountain.co.th\/th\/service-facilities-and-hotel-performance-empirical-evidence-from-hotel-level-data-in-thailand\/","title":{"rendered":"Service facilities and hotel performance: empirical evidence from hotel-level data in Thailand"},"content":{"rendered":"<p class=\"wp-block-paragraph\">&nbsp;&nbsp;Mr. Jordi Meya Dom\u00ednguez, a former Master\u2019s student of ICO NIDA, published his Independent Study (IS) research project in the \u201cInternational Journal of Services and Operations Management\u201d. The journal is ranked in the \u201cSCImago Quartile 2 \u201d in the area of Industrial and Manufacturing Engineering (H-index=26).<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">&nbsp; &nbsp; &nbsp;His research analyzes the effects of service facilities within the hotel industry in Thailand. He found that service facilities influence native guests (Thais) and foreign guests (non-Thais) differently. From the analysis of the secondary data that cover 2,627 hotel observations, his results shows that among all service facilities providing, a sound internet service seems to be the best contribution to hotel performance. Consequently, his research recommends hotel managers to take into consideration a reliable internet connection as a priority to ensure successful short-term and long-term performance.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">His research was under close supervision and guidance of his adviser, Prof. Dr. Piriya Pholphirul.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Reference:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Dom\u00ednguez, J.M., &amp; Pholphirul, P. (2020), Service facilities and hotel performance: empirical evidence from hotel-level data in Thailand, 36(3),&nbsp;<a href=\"https:\/\/doi.org\/10.1504\/IJSOM.2020.108120?fbclid=IwAR22BtL7mN5dvLSPCPa5r0h25bD1LGAFdPBuCRWyzNRfxy64xWjRfBheOYc\" target=\"_blank\" rel=\"noopener\">https:\/\/doi.org\/10.1504\/IJSOM.2020.108120<\/a><\/p>","protected":false},"excerpt":{"rendered":"<p>&nbsp;&nbsp;Mr. Jordi Meya Dom\u00ednguez, a former Master\u2019s student of ICO NIDA, published his Independent Study (IS) research project in the \u201cInternational Journal of Services and Operations Management\u201d. The journal is ranked in the \u201cSCImago Quartile 2 \u201d in the area of Industrial and Manufacturing Engineering (H-index=26). &nbsp; &nbsp; &nbsp;His research analyzes the effects of service [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":1828,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[25],"tags":[],"sdg":[45,34],"research_author":[66],"class_list":["post-763","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-research","sdg-sdg-17","sdg-sdg-6","research_author-mr-jordi-meya-dominguez"],"_links":{"self":[{"href":"https:\/\/ico.mountain.co.th\/th\/wp-json\/wp\/v2\/posts\/763","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ico.mountain.co.th\/th\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/ico.mountain.co.th\/th\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/ico.mountain.co.th\/th\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/ico.mountain.co.th\/th\/wp-json\/wp\/v2\/comments?post=763"}],"version-history":[{"count":1,"href":"https:\/\/ico.mountain.co.th\/th\/wp-json\/wp\/v2\/posts\/763\/revisions"}],"predecessor-version":[{"id":764,"href":"https:\/\/ico.mountain.co.th\/th\/wp-json\/wp\/v2\/posts\/763\/revisions\/764"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/ico.mountain.co.th\/th\/wp-json\/wp\/v2\/media\/1828"}],"wp:attachment":[{"href":"https:\/\/ico.mountain.co.th\/th\/wp-json\/wp\/v2\/media?parent=763"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/ico.mountain.co.th\/th\/wp-json\/wp\/v2\/categories?post=763"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/ico.mountain.co.th\/th\/wp-json\/wp\/v2\/tags?post=763"},{"taxonomy":"sdg","embeddable":true,"href":"https:\/\/ico.mountain.co.th\/th\/wp-json\/wp\/v2\/sdg?post=763"},{"taxonomy":"research_author","embeddable":true,"href":"https:\/\/ico.mountain.co.th\/th\/wp-json\/wp\/v2\/research_author?post=763"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}